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At Elite Glam Hair Collection we are dedicated to supplying you with the luxury best! This objective is not solely for our products but our process as well.


Please allow 48 hours after submission of payment for your order to be processed and shipped. Once items are shipped a tracking number will be sent to the email address provided during purchase. Our standard shipping will take approximately 3-5 business days. Express and overnight shipping options are also available.  In order to ensure delivery of your purchase we will require a signature upon delivery.

Once your order has been processed and shipped we will only offer a store credit, in the event that there is a presumed error with your order. In order to receive a store credit your return must be in the same condition as it was upon receiving it. Please contact us if you have received your order and need to make changes. Please duly note that we do not offer ANY refunds.  When returning back your purchased items be sure to include your order number and note any modifications about the exchange.  It is strongly suggested to purchase carrier insurance through your postal service to eliminate any possibilities of non-delivered merchandise.
3320 Robinhood Rd STE 17
, Winston-Salem, NC 27106